Victor Martinez provided excellent service. You can tell he cares about the customers that he is servicing. Was very clear about which maintenance items were high priority vs which ones could be deferred. Transparent upfront pricing too.

(Translated by Google) I am completely grateful for the service from this Honda service center. (Original) Completame agradecido con el servicio de este centro de servicio Honda

Oil change and recall was done on Monday. Excellent service and leadership. Everything was done, on time and courtesy service. Also great dealership to buy a new Honda

Excellent service! Shoutout to Fred for being very communicative and easy to work with when I bought my new car; to Fito for being trustworthy and reliable when I sold my old one; and to Victor for being really kind and helpful whenever I need my car serviced. All these people have gone out of their way to help me have a good experience, and are the reason I always go back!

Except customer service and friendly staff.

This was my second time in for a regular service on my 2024 Ridgeline. The entire team was superb. My technician Victor was professional and communicative. I highly recommend this team.

Estimates are accurate and the time frame quoted is usually met.

Recall of fuel pump was done. Service personnel were very accommodating.

Easy drop off and great explanation of maintenance needed. They made the process extremely easy.

Great Experience

The whole team was very kind and transparent about pricing and payment options! They got me in and out same day for a full service! Thank you Honda team!

Great customer service! We would like to commend all staff especially Victor Martinez for his amazing and excellent service.

The staff were nice and they even took care of the shutters for me. The service is good but kind of over charged price :(

My car is running well and I feel that no matter how old my car gets , I will still bring it to the Honda shop so they can put in the right parts so I feel comfortable and not feel like I have been robbed of over charges!

I'm writing this review because they texted me several times to give them one. We have bought our cars from Honda of Oakland for 15 years and they have only been serviced there. They do good solid work, unfortunately at a slower pace than the previous owners. They can take all day to do a small thing sometimes and want to be able to keep the car over night on a Friday which is not ok when I bring the car in at 9 am. This is the second time I have had to call and remind them I need my car and when will it be done. Both times the shuttle bus service has stopped at 3 pm for some reason when they are open until 6pm. These are small inconveniences but not really when you pay for a service and expect communication on the level it was previously. The old Honda of Oakland left them big shoes to fill. It is still a good service and they do the job well. It's just little the things, otherwise it would be 5 stars.

Even without an appointment, I can trust things will get done! The staff is kind, professional, and courteous. I appreciate how well they treat their customers.

I absolutely love when I pull.in and see John he is extremely professional and super friendly, he explains the process every step of the way and gets you in and out as quickly as possible. I Love Oakland of Honda service and it's the employees like John who makes it top notch service. I give John and Honda of Oakland ⭐⭐⭐⭐⭐ five stars also me and my husband are on our 5th car now car from Honda of Oakland the trade in and upgrading process is super easy and painless

Michael really helped making buying a car as stress-free as possible! He and his team took excellent carre of me, and listened to my needs and concerns. Thank you again, Michael! :)

From sales to finance great service!

very nice customer service

Received excellent customer service and my CRv is running sweetly after regular service!

Sales person are very nice.excellent hospitality.They are very helpful. Very good people skills Dillon and the other associates and one sales manager. Are very friendly. Definitely recommend to my friends and family.

Came here for a recall fix. Everything from scheduling through pick up was not only easy, but very pleasant.

Honda Oakland is where I have gone to have my Honda cars serviced since I moved to the east bay in 2003. I have been very satisfied with the care they have provided and transparency with any fixes my car needs.

Had a really great experience they did my maintenance and fixed my mirror.

I went to the service department and I was greeted warmly by the service advisor and they took care of me and they did the required service promptly I would recommend Honda of Oakland to friends and family for sure

Awesome and helpful! Thanks!

Honda of Oakland service department has always been professional and pleasant. The staff is extremely kind, patient, and accommodating.

Great customer service and excellent service 👍🏾