Honda of Oakland

"Satisfied with Purchase of 2011 CR-V"

Normal 0 false false false EN-US X-NONE X-NONE I am a customer of the Oakland Honda Dealership. I have purchased a Honda CRV. Wanted to just say we received great assistance from Michael Weinstein today in dealing with our service issues and figuring out our warranty coverage through the PCS auto shield program as well as the extended warranty we purchased. It's good to know we can trust in your dealership to provide the assistance  we need when in comes to such issues. We look forward to purchasing more vehicles from you dealership and passing the word the on about your great service.

 

Sincerely,

Azhar Mirza

Azhar Mirza

"I would do it again!"

We are and have been loyal to the Honda brand, throughout all of my years. I have never had a much more pleasant experience. Is is always hard to sign for large purchases like for a car, BUT I WOULD DO IT AGAIN (if I could) with Honda of Oakland. THANK YOU ALL who were involved.

Grady P

"Thanks Ralph for All Your Help!"

Ben H,2003 Civic, 66757 miles

Normal 0 false false false EN-US X-NONE X-NONE

'Service at Honda of Oakland is consistently a 5 star experience'

Alisha K,2008 Honda Civic, 39569 miles

"What a Great Sales Department"

Thank you for this opportunity to let you know how much we enjoyed the experience of this purchase with your dealership. The main reason we enjoyed it so much was because the salesperson we dealt with, Samson Tam, did NOT pester us with phone calls after our initial visit like salespeople from other dealerships.

We appreciate his professionalism and his honesty. He did not pressure us nor did he waste our time with lots of nonsense talk - our kind of salesperson! We also enjoyed meeting some of your other managers who were on duty at the time, including Mr. Con Byrnes and our finance manager Will Admadi.

This was a no-pressure and no-stress purchase. Both my sister and I appreciate the quality of service and the level of sincerity extended to us. We will continue to speak of this excellent experience to our family, friends, and co-workers and recommend that they go see the great people at Honda of Oakland if they ever have a need for a vehicle. Thank you, it is much, much appreciated!

Janet Linh ( new 2011 CR-V)

"Going the Extra Mile"

"Teroll is the best ever! He treats us like family! If it wasnt for Teroll we would not drive 25-30 miles to get our car serviced in Oakland since we live in Pittsburg!! Driving the extra miles for a Service Department that's always willing to go the extra mile for us makes it an easy decision!"

Melanie M. (2000 Accord with 151,676miles!!)

"Honda Reliability"

"Went in for an oil change. Got a call from Vincent who recommended new tires & an alignment. Since I do travel a lot I agreed to the additional work and I am so HAPPY with the results! I had to drive over 100 miles the next morning and there was such a noticeable difference. Thank you Vincent & staff!! See you in 5,000 miles."

Andrea Budd (2006 CR-V with 88,000+ miles)

"Service at Honda of Oakland"

"My service advisor (Aaron) was friendly and honest. I felt comfortable with the service options he recommended. I live in Oakland and work in San Jose. I have the choice of getting my car serviced near my home or near my office. I will continue to choose Honda of Oakland as long as I get honest and good service. Thanks for a good experience."
                                                                                       

Joe Kwan (2006 CIVIC 95,500+ miles)

"Friendly Staff"

"My husband has become a paraplegic so I am in charge of everything. It was so great to go down for my regular car check up (Sammy was on a two day vacation) to find a polite young man who quietly took care of my paper work, told me the car should be ready in an hour to half and hour. True to his word my car was ready by one o'clock. Vincent Leung was friendly and efficient!!! What a great employee!!! Thanks!!"

Anne M. (2007 Accord with 19,000+ miles)

"Customer for Life"

"I've been having my car serviced by Honda of Oakland since my move to the East Bay 10 years ago. I always have been very satisfied with the courtesy and service I've received. Thanks!"

Lynda B. (1997 Civic with 43,000+ miles)

"Service at its Best"

"I just wish to say that as always the team in the serice department is right on the mark and I truly appreciate your ongoing customer relations. I really am thankful for your shuttle service. It is so convenient. I'm very happy and relieved to know that no problems were found on my 2002 Accord when I had it serviced (I have always had my Accord serviced at Honda of Oakland since I bought it from your facility in 2002). Again I want to say that I'm a very happy customer and I truly appreciate the honesty of your professional staff."

Richard Castillo (2002 Accord with 112,000+ miles!!)

"Paul was a great Salesman!"

He was very direct and knowledgeable, which made our buying process go very smoothly. Roger, in finance was also very helpful and provided top-notch customer service as he was able to provide me a better financing option. After only a short time with Roger, I can definitely tell that he's the type of employee that will promote through the Honda ranks. Your are very lucky to have an employee of his caliber. Thanks again for making my experience at Honda of Oakland as efficient and pleasant as possible.
                                                                               --Martin Bryant

Martin Bryant (new 2011 Honda Pilot)

"'the service department team is right on the mark'"

 - I just wish to say that as always the team in the service department is right on the mark and I truly appreciate your ongoing customer relations.I really am thankful for your shuttle service. It is so convenient. I'm very happy and relieved to know that no problems were found on my 2002 Accord when I had it serviced ( I have always had my Accord serviced at Honda of Oakland since I bought it from your facility in 2002). Again, I want to say that I'm a very happy customer and I truly appreciate t he honesty of your professional staff. you may use / share my comments with fellow customers.
                                                                                 --Richard Castillo

Richard Castillo ( 2002 Accord, 112,364 miles)

My partner, Mac, and I were in the market to get a 2011 Civic 'coupe' for him after he'd driven my 2011 Civic 'sedan' enough times to appreciate the overall package of practicality, economy, and style the Civic offers.  

To be honest, I'm not as keen on the 2012's bodystyle, so  timing was kind of a factor to take advantage of the few remaining new 2011's still available. So, I started my search on Edmund's and found that Honda of Oakland had four 2011 coupes in stock. I requested a quote and almost immediately heard back from their Internet Sales Manager, Art Russien.  

After having just bought essentially the same car just 5 months earlier, and having done my prior research, I already had my target price in mind, so I started the process of what has always been for me, the long and drawn out process of negotiation, but much to my amazement, my experience with Art was anything but.  The process was so superfast and easy, that before I knew it, Mac and I had the keys to the new ride squarely in our mitts.

Speaking of Art, he's the kind of guy you WANT to buy a car from.  Not only is the dude funny as hell and easy to work with (you feel more like you're hanging with a friend than buying a car), but he's also super honest and straightforward.  You won't get any of the B.S. that you've probably experienced when trying to buy a car.  On the contrary, if you buy a car from Art, you will come away from the experience knowing that  not only are you getting an extremely fair deal, but you'll want to buy all your future rides from him too, and you'll want to tell your friends.

Paul's Post on YELP

"Satisfied with Purchase of 2011 CR-V"

Normal 0 false false false EN-US X-NONE X-NONE I am a customer of the Oakland Honda Dealership. I have purchased a Honda CRV. Wanted to just say we received great assistance from Michael Weinstein today in dealing with our service issues and figuring out our warranty coverage through the PCS auto shield program as well as the extended warranty we purchased. It's good to know we can trust in your dealership to provide the assistance  we need when in comes to such issues. We look forward to purchasing more vehicles from you dealership and passing the word the on about your great service.

 

Sincerely,

Azhar Mirza

Azhar Mirza

"I would do it again!"

We are and have been loyal to the Honda brand, throughout all of my years. I have never had a much more pleasant experience. Is is always hard to sign for large purchases like for a car, BUT I WOULD DO IT AGAIN (if I could) with Honda of Oakland. THANK YOU ALL who were involved.

Grady P

"Thanks Ralph for All Your Help!"

Ben H,2003 Civic, 66757 miles

Normal 0 false false false EN-US X-NONE X-NONE

'Service at Honda of Oakland is consistently a 5 star experience'

Alisha K,2008 Honda Civic, 39569 miles

"What a Great Sales Department"

Thank you for this opportunity to let you know how much we enjoyed the experience of this purchase with your dealership. The main reason we enjoyed it so much was because the salesperson we dealt with, Samson Tam, did NOT pester us with phone calls after our initial visit like salespeople from other dealerships.

We appreciate his professionalism and his honesty. He did not pressure us nor did he waste our time with lots of nonsense talk - our kind of salesperson! We also enjoyed meeting some of your other managers who were on duty at the time, including Mr. Con Byrnes and our finance manager Will Admadi.

This was a no-pressure and no-stress purchase. Both my sister and I appreciate the quality of service and the level of sincerity extended to us. We will continue to speak of this excellent experience to our family, friends, and co-workers and recommend that they go see the great people at Honda of Oakland if they ever have a need for a vehicle. Thank you, it is much, much appreciated!

Janet Linh ( new 2011 CR-V)

"Going the Extra Mile"

"Teroll is the best ever! He treats us like family! If it wasnt for Teroll we would not drive 25-30 miles to get our car serviced in Oakland since we live in Pittsburg!! Driving the extra miles for a Service Department that's always willing to go the extra mile for us makes it an easy decision!"

Melanie M. (2000 Accord with 151,676miles!!)

"Honda Reliability"

"Went in for an oil change. Got a call from Vincent who recommended new tires & an alignment. Since I do travel a lot I agreed to the additional work and I am so HAPPY with the results! I had to drive over 100 miles the next morning and there was such a noticeable difference. Thank you Vincent & staff!! See you in 5,000 miles."

Andrea Budd (2006 CR-V with 88,000+ miles)

"Service at Honda of Oakland"

"My service advisor (Aaron) was friendly and honest. I felt comfortable with the service options he recommended. I live in Oakland and work in San Jose. I have the choice of getting my car serviced near my home or near my office. I will continue to choose Honda of Oakland as long as I get honest and good service. Thanks for a good experience."
                                                                                       

Joe Kwan (2006 CIVIC 95,500+ miles)

"Friendly Staff"

"My husband has become a paraplegic so I am in charge of everything. It was so great to go down for my regular car check up (Sammy was on a two day vacation) to find a polite young man who quietly took care of my paper work, told me the car should be ready in an hour to half and hour. True to his word my car was ready by one o'clock. Vincent Leung was friendly and efficient!!! What a great employee!!! Thanks!!"

Anne M. (2007 Accord with 19,000+ miles)

"Customer for Life"

"I've been having my car serviced by Honda of Oakland since my move to the East Bay 10 years ago. I always have been very satisfied with the courtesy and service I've received. Thanks!"

Lynda B. (1997 Civic with 43,000+ miles)

"Service at its Best"

"I just wish to say that as always the team in the serice department is right on the mark and I truly appreciate your ongoing customer relations. I really am thankful for your shuttle service. It is so convenient. I'm very happy and relieved to know that no problems were found on my 2002 Accord when I had it serviced (I have always had my Accord serviced at Honda of Oakland since I bought it from your facility in 2002). Again I want to say that I'm a very happy customer and I truly appreciate the honesty of your professional staff."

Richard Castillo (2002 Accord with 112,000+ miles!!)

"Paul was a great Salesman!"

He was very direct and knowledgeable, which made our buying process go very smoothly. Roger, in finance was also very helpful and provided top-notch customer service as he was able to provide me a better financing option. After only a short time with Roger, I can definitely tell that he's the type of employee that will promote through the Honda ranks. Your are very lucky to have an employee of his caliber. Thanks again for making my experience at Honda of Oakland as efficient and pleasant as possible.
                                                                               --Martin Bryant

Martin Bryant (new 2011 Honda Pilot)

"'the service department team is right on the mark'"

 - I just wish to say that as always the team in the service department is right on the mark and I truly appreciate your ongoing customer relations.I really am thankful for your shuttle service. It is so convenient. I'm very happy and relieved to know that no problems were found on my 2002 Accord when I had it serviced ( I have always had my Accord serviced at Honda of Oakland since I bought it from your facility in 2002). Again, I want to say that I'm a very happy customer and I truly appreciate t he honesty of your professional staff. you may use / share my comments with fellow customers.
                                                                                 --Richard Castillo

Richard Castillo ( 2002 Accord, 112,364 miles)

My partner, Mac, and I were in the market to get a 2011 Civic 'coupe' for him after he'd driven my 2011 Civic 'sedan' enough times to appreciate the overall package of practicality, economy, and style the Civic offers.  

To be honest, I'm not as keen on the 2012's bodystyle, so  timing was kind of a factor to take advantage of the few remaining new 2011's still available. So, I started my search on Edmund's and found that Honda of Oakland had four 2011 coupes in stock. I requested a quote and almost immediately heard back from their Internet Sales Manager, Art Russien.  

After having just bought essentially the same car just 5 months earlier, and having done my prior research, I already had my target price in mind, so I started the process of what has always been for me, the long and drawn out process of negotiation, but much to my amazement, my experience with Art was anything but.  The process was so superfast and easy, that before I knew it, Mac and I had the keys to the new ride squarely in our mitts.

Speaking of Art, he's the kind of guy you WANT to buy a car from.  Not only is the dude funny as hell and easy to work with (you feel more like you're hanging with a friend than buying a car), but he's also super honest and straightforward.  You won't get any of the B.S. that you've probably experienced when trying to buy a car.  On the contrary, if you buy a car from Art, you will come away from the experience knowing that  not only are you getting an extremely fair deal, but you'll want to buy all your future rides from him too, and you'll want to tell your friends.

Paul's Post on YELP